Terms of service

Divine Vault Terms of Service

Welcome to Divine Vault! By using our website and purchasing our products, you agree to abide by the following Terms of Service ("Terms"). These Terms govern your access to and use of our website, as well as any purchases you make.

1. Acceptance of Terms

By using our website, placing an order, or interacting with Divine Vault, you agree to comply with these Terms and all applicable laws and regulations. If you do not agree to these Terms, you should not use our website or make a purchase.

We reserve the right to modify these Terms at any time, and such changes will take effect immediately upon posting on this page. We recommend that you review these Terms periodically.

2. Product Information & Availability

We make every effort to accurately display the products and their details on our website, including product descriptions, images, and prices. However, we do not guarantee that the information is always complete, accurate, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions, and to update or change product information without prior notice.

Products are subject to availability. If an item you order is out of stock or unavailable, we will notify you and provide options such as backordering or offering a similar product.

3. Orders & Payment

  • Order Acceptance: Your order is an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including availability, pricing, or payment issues.
  • Payment: We accept payment through [list payment methods you accept: e.g., credit cards, PayPal, etc.]. Payment must be received in full before any products are shipped.
  • Pricing: Prices listed on our website are in USD and do not include taxes or shipping fees unless stated otherwise. Taxes and shipping fees will be calculated during checkout.

4. Shipping & Delivery

  • Processing Time: Orders are typically processed within 3 business days. Delivery times vary based on location, shipping method, and other factors.
  • Shipping Costs: Shipping fees are calculated based on the delivery address and selected shipping method at checkout. 
  • Risk of Loss: All purchases are made pursuant to a shipment contract. This means the risk of loss for purchased items passes to you once the item is shipped. We recommend that you inspect your order upon receipt.

5. Returns & Exchanges

We want you to be happy with your purchase. Please refer to our [Return Policy] for information on how to return or exchange items. Please note that customized or personalized jewelry items are not eligible for returns unless they are defective or damaged.

6. Privacy & Data Protection

Your privacy is important to us. Please refer to our [Privacy Policy] for detailed information on how we collect, use, and protect your personal information.

7. Prohibited Uses

You agree that you will not use our website or services for any unlawful purpose, including but not limited to:

  • Violating any local, state, or national laws or regulations.
  • Infringing on the intellectual property rights of others.
  • Engaging in fraudulent or deceptive practices.
  • Distributing harmful, defamatory, or offensive content.
  • Attempting to interfere with the functioning of our website or network.

8. Intellectual Property

All content on our website, including images, logos, text, designs, and product names, is the property of Divine Vault or its licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any of our intellectual property without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Divine Vault is not responsible for any damages or losses arising from the use of our website or products, including but not limited to indirect, incidental, special, or consequential damages. Our liability is limited to the amount you paid for the product in question.

10. Indemnification

You agree to indemnify and hold Divine Vault, its officers, employees, and agents harmless from any claim, liability, damage, loss, or expense, including reasonable attorneys’ fees, arising out of your violation of these Terms or your use of our website and services.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of United States/Massachusetts, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Massachusetts for any disputes related to these Terms.

12. Termination

We reserve the right to suspend or terminate your access to our website and services if you violate these Terms or engage in fraudulent or unlawful activity. Termination will not affect any obligations or rights that have accrued prior to the termination date.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

14. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Divine Vault
shopdivinevault@gmail.com

Thank you for choosing Divine Vault. We appreciate your business!