FAQ

Is Divine Vault sustainable?

We believe in creating with intention, not excess. That's why we order our jewelry in small batches to help reduce overproduction and unnecessary waste. We also use minimal, reusable packaging whenever possible, allowing us to make more mindful choices while delivering timeless pieces designed to be worn for years.

What is your return policy?

We gladly accept eligible returns for store credit only within our return window. We do not offer refunds to the original payment method. Offering store credit allows us to continue creating thoughtfully curated collections while ensuring every customer can find a piece they love.

How is your jewelry made?

Each Divine Vault piece is thoughtfully sourced and carefully selected with quality, longevity, and timeless design in mind. Every order is hand-inspected before it's packaged with care.

How should I care for my jewelry?

To keep your jewelry looking its best, store it in a dry place when not in use and avoid harsh chemicals. While our pieces are made for everyday wear, proper care will help them last even longer.

Are your pieces hypoallergenic?

Yes! Every Divine Vault piece is crafted from 316L stainless steel, making our jewelry hypoallergenic, nickel-free, and gentle on most sensitive skin. It's designed for comfortable, everyday wear.